Vision and Mission
To provide clients with a complete plumbing solution that best suits their needs and budget.
To ensure customer satisfaction by delivering quality workmanship and providing the client with honest, sound advice and solutions.
To provide the service at the price quoted.
To ensure that all employees have the appropriate skills for the service that they are expected to deliver.
To promote the plumbing trade as a career path by continuing to be a job shadowing resource to the youth in the community.
Honesty, punctuality, reliability and quality of work.
To foster trust within the business, it’s employees and our customers.
To use the correct materials and the most suitable techniques specific to the job.
To be guided by, and adhere to the standards set by the legal authorities for the plumbing industry.
To be truthful with clients we will not quote for, or accept a job if we do not have the necessary knowledge or skills.
To adhere to the legal guidelines in the administration of the business.
Goals and Objectives
To operate as one of the top plumbing businesses in the greater East London area.
To bring expert knowledge to the business.
Service levels to be that of international levels and to conform to South African National Standards (SANS).
Rieck’s Plumbing has been rated as a Level 4 B-BBEE (100%) contributor
Memberships & Registrations:
Plumbing Industry Registration Board (PIRB)
Institute of Plumbing South Africa (IOPSA)
Business Networking International(BNI)
Some of our clients include the following businesses and companies:
- Seasons Find Guest House
- Arum Chine Guest House
- Alpha Farm
- The Quarry Home Owners Association
- Marble Gold
- Berea BP Motors
- Total Beacon Bay
- Blue Pump On Union (Sasol Chiselhurst)
- The Beauty Clinic
- Masterblind Company
- Designer Lighting
- Glass Co.
- Turner Brothers
Plumbing is a skills trade and a service business. It is one of the oldest types of career paths and one of the top trade jobs in demand as a result of nationwide shortage of skilled artisans. The plumbing industry is a basic and substantial part of every developed economy due to the need for clean water and proper collection and transport of wastes. Even in times of recession it will remain a basic and essential service. Most plumbing problems in the industrial, commercial and residential area need to be fixed straightaway to avoid damage to property and the environment, to keep appliances, toilets and drains working properly.
Rieck’s Plumbing was started more than 18 years ago. From humble beginnings the business has grown substantially and is a well known name in the plumbing industry in East London and its surroundings.
Rieck’s Plumbing is a full house plumbing business, servicing the industrial, commercial and residential market.
If we do not get the job right the first time, we will fix the job until the customer is happy!
We value good communication with the customer and will always make recommendations that will save the customer further unnecessary expenses in the future.
We believe in only using the best techniques and materials specific to the job.
Furthermore, the business has public liability and defective workmanship liability insurance.